Solving your toughest problems

Helping our global clients work more successfully

Who we are

Providing scalable, reliable offshore solutions to corporations, financial services institutions, law firms, and legal departments, we are trusted by some of the world’s top businesses to solve their toughest problems.

Part of a 30-year-old technology group, we’ve been at the forefront of offshoring for many years, offering customised intelligent data and document solutions, informed by our deep understanding of the Western business culture.

With a project management office in the UK and, our wholly-owned, custom-built centre in Chennai, India, we provide support to companies across the US, the UK, Canada, and Australia.

Taking the time to get to know our clients, we create relationships based on trust. Relationships that not only allow us to meet your needs, but also reduce your operational costs.

What makes us different?

We are focused on upholding and enhancing your hard-earned reputation, and are recognised and respected across the industry for the high standard of our work, our stringent security processes, and our outstanding client service.

Delivering dependable, scalable support, our investment in our people and the latest technology, results in real ROI.

With custom built solutions tailored to meet your specific challenges, extensive quality control processes, and a partnership mindset that creates loyal relationships based on trust, we work with you to find the very best solution for your business. Now and in the future.

What we do



Intelligent contract management, document management and data services that speed decision-making, increase productivity and improve profitability. Letting you do more with less.

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Legal & Regulatory

A comprehensive range of Legal Process Outsourcing (LPO) and litigation support services. Helping law firms and corporate legal teams adapt to today’s new legal landscape.

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Logistics Services

End-to-end Managed Business Process services to enable cost optimization, productivity improvement and increased profitability for Logistics companies, Freight Forwarders, Air, Ocean, LTLs, FTLs and 3PLs.

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Financial Services

Manage risk and reduce costs with expert, ISDA abstraction and KYC processing services. Empowering compliance teams with the right data.

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Aditya Mirza


Aditya has a strong background in financial services and legal outsourcing. He has worked in business development and implementation of offshore services for over ten years. In this period he has managed a large number of client engagements for firms in the US, the UK, Canada, and Australia. Aditya previously worked at Deutsche Bank, New York. He has a Masters in Finance from Brandeis University and a Bachelor in Accounting from Loyola College, India.

Ashok Mirza

Board Member

Ashok is the Director of the Apcom Group of Companies. Starting his career with IBM Corporation he has rich experience of over 30 years in the technology industry. He holds an Electronics Engineering Degree from the Institute of Technology, BHU.

Deepak Mirza

Board Member

Deepak is a Director with Apcom Group. He has served on IT & BPO Panel of CII’s – Southern Region. He has a rich experience of over 30 years in the IT industry and holds a Bachelor’s degree from IIT Delhi. He is an angel investor and director at Mayabimbham Media Pvt. Ltd an animation studio credited with launching India’s first full-length 3-D animation film and Pixen Technologies Pvt. Ltd, a software solution provider to the healthcare industry with particular focus on imaging.

Pravin Gandhi

Board Member

Pravin is a former member of the Nasscom Executive Council and comes with 30 years’ experience in the technology industry. He has previously served the Manufacturers Association of Information Technology as its president. He holds a BS Degree in Industrial Engineering from Cornell University. Currently, he serves the board of Cenza Technologies Pvt. Ltd, Schiller Healthcare India Pvt. Ltd, and Infinity Technology Investments Pvt. Ltd.

Lakshmi Gopal

Chief Operating Officer

Lakshmi has been with Cenza since 1999 and with the Apcom Group since 1989. She has over 25 years’ of operations management experience in a variety of manufacturing and services industries, and over ten years’ experience managing offshore delivery teams in the BPO industry. She also has a strong human resources background.

Ron Friedmann

Senior Advisor, Client Relations and Strategy

Ron Friedmann advises law firms and law departments on improving law practice and legal business operations with technology, knowledge management, and outsourcing. His work experience includes Integreon, Prism Legal Consulting, Mintz Levin, WilmerHale, Bain & Co., and two legal software companies. He has published numerous articles and spoken at many conferences in the legal market. Ron has a JD from NYU Law; is a trustee of the College of Law Practice Management; a member, Board of Governors, Organization of Legal Professionals; blogs at Strategic Legal Technology; and Tweets @ronfriedmann

Nigel Murray

Senior Consultant

Nigel has been at the forefront of the litigation support, e-Disclosure and information governance industries in the UK since 1991. He managed the first e-Disclosure project to go before a UK court and has since advised clients in the UK, Europe, the United States and the Middle East. He is on the Board of Governors, Organization of Legal Professionals, and is a member of The Sedona Conference Working Group 6 and EDRM. Nigel is a former Managing Director of Huron Consulting UK. He studied at the Royal Military Academy at Sandhurst and at Eton College.

Chandu Nair

Strategy Consultant

Chandu has direct experience of angel, VC and strategic investor funding and has also been a part of two exits. His previous enterprise was Scope e-Knowledge Center, a pioneering KPO he co-founded. He has experience in industry, media, consultancy and business information/KPO. He advises entrepreneurs and enterprises in creating and building their business. Chandu is a Postgraduate in Management from Indian Institute of Management, Ahmedabad and graduate in Commerce from Madras University.

Nicolas Reitzel

Head of Logistics Services

Nicolas Reitzel is a versatile international Logistics and Transportation professional with more than 20 years working experience in the transportation, logistics and supply chain industries. He has extensive strategic and operational experience in developing, transforming and optimizing businesses, processes and IT for transportation and logistics organizations across the globe. A Danish national, Nicolas has lived and worked in Hong Kong, China, Singapore, Indonesia, South Korea, Thailand, Netherlands, France and Denmark.

Aditya Lulla

Senior Advisor

Aditya Lulla is a former management consulting executive at Deloitte. With sixteen years of consulting experience as a member of Deloitte’s North America Management team, Aditya was a leader in Deloitte’s expense management practice and Legal performance improvement area. He has an impressive track record of improving performance at large organizations over his consulting career through a range of performance driving, operational, and transformational initiatives. Aditya has served some leading organizations during his career including Wells Fargo, JP Morgan Chase, Washington Mutual, Citigroup, AIG, State Farm Insurance, Aviva, Allstate Insurance and Nationwide Insurance. Aditya holds an MBA in Finance from London Business School.