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Customised, quality financial support that puts you in complete control.

Letting you get on with the important matter of growing your business.

Financial Services

“We appointed Cenza as we were looking for a highly-skilled outsourcing partner who would work with us to control costs and improve the quality of our database. As well as the high standard of professionalism and depth of insight demonstrated by the Cenza team, their inspired solution has resulted in a tailor-made process that saves us both time and money.”

Financial institutions face tremendous pressure to comply with new and expanded regulatory regimes. In spite of the growth of dedicated compliance functions, keeping up with these changes remains a challenge.

Smart organisations are turning to outsourcing to manage high volume, routine compliance tasks, leaving their own in-house professionals more time to focus on the tougher tasks.

Our outsourced financial services include:

  • ISDA Processing
  • KYC & AML Documentation

We are also ISO certified for both quality management and information security.

ISDA Processing

Advancing your bottom line without the risk.

Removing the burden of deploying an in-house team, we’ve been leading the industry in the provision of high-quality, efficient ISDA documentation for over a decade.

The processing, synchronising and scrutinising of ISDA documents and master agreements can be both laborious and repetitive. However, with the nature of ISDA agreement management notoriously complex, finding, training and retaining a skilled workforce to manage your ISDA process driven tasks can be tough.

With pre-existing processes in knowledge process outsourcing (KPO), and a consultative approach that sees us work to your requirements, we’re trusted by clients the world over. So you can be sure that your business is in safe hands

We help you to:

  • Streamline your operations while lowering your exposure to risk
  • Leverage economies of scale by automating repetitive work
  • Tap into expertise you may be lacking in-house
  • Deliver value that can be measured with savings of time and money
  • Deliver enhanced document retrieval
  • Leverage time zone differences with the ability to have work completed on a 24-hour basis resulting in quicker client-service processes
  • Free your workforce to concentrate on more business pertinent matters.


Cenza helps Financial Institutions meet regulatory compliance requirements, implement and improve their KYC onboarding process and manage on-going customer due diligence programs.

The Financial industry faces complex challenges to combat money laundering and terrorist financing.

We help institutions across the financial sector to:

  • Lower your exposure to risk and increase compliance
  • Tap into expertise you may be lacking in-house
  • Deliver value that can be measured with savings of time and money
  • Reduce fraud losses
  • Protect your reputation and your business from a number of worldwide threats
  • Instil client confidence in your business and accelerate business growth
  • Pinpoint and address areas of risk
  • Achieve the peace of mind that comes with knowing your KYC requirements are in the hands of trusted specialists
  • Free your workforce to concentrate on core business matters.

Cenza’s KYC Services cover:

  • Client Onboarding
  • Client Identification Program (CIP)
  • Standard / Enhanced Due Diligence
  • KYC Remediation – Periodic Refresh
  • Anti-Money Laundering (AML)
  • Centralisation of Documents
  • Customer Risk Profiling and AML Screening

We make compliance more efficient and effective.

Speak to our KYC Compliance Team about our bespoke solutions for your business. Our clients include:

  • Building Societies
  • Challenger Banks
  • Commercial Banks
  • Investment Banks
  • Merchant Banks
  • Private Banks
  • Retail Banks

Legal Spend Management

Data shows that Corporate Legal Departments (CLD) operating with inefficient, or in some cases, non-existent spend management processes have consistently spent a year over year increase of 20 percent or more on outside counsel fees over the past decade.

TThis lack of effective process often means that Legal invoices submitted by outside counsel are rarely challenged and are simply accepted by the CLD without fully understanding whether they are in compliance with existing fee arrangements or billing guidelines or in other case simply what they are being charged for. Our managed services capability covers a range of legal department operations:

  • Legal bill review and audit
  • Billing guideline compliance
  • Matter management
  • Firm / Vendor management
  • Timekeeper rate maintenance
  • Budgeting and accruals
  • Matter creation
  • Bill processing
  • Accounts Payable

Legal Bill Review

Our Bill Review solution provides clients with a flexible and cost effective way to improve operational efficiencies and achieve significant cost savings whilst maintaining client relationships with outside counsel.

Core features

  • Rapid Deployment (typically less than one month)
  • Available as part of broad expense management program or as a standalone solution
  • Platform agnostic and can even be deployed for clients not using an e-billing tool
  • Fully integrated into our proprietary solution, providing unparalleled analytics and insight into legal spend

Cenza Advantage

  • Optimise Attorney Time – reduce time spent by in-house counsel on bill reviews
  • Strengthen Billing Guidelines – using annual assessment to re-visit and revise guidelines based on industry-leading practices
  • Flag Subjective Billing Issues – our team is trained to identify and help reduce inappropriate billing behavior including increased Partner billing, duplicative tasks, significant time on irrelevant tasks, etc.
  • Increase Data Transparency and Metrics – identify and resolve transactional data quality issues; assisted by Cenza’s advisory team, develop an on-going metrics-driven performance management system.
  • Optimise Law Firm Billing Practices – identify patters of billing errors and provide training to outside counsel in an effort to prevent repeat errors